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Keep your customers happy and loyal through our Customer Interactive Services

Outsource all your Customer Service requirements

Focus on your operation and let us manage your customer services

Modified Customer Interactive Services

Industries that availed our Customer Interactive Services

Telecom Industry

OKAY offers modified BPO and customer interactive services to telecom industries who despite assumed conventions; are in a constant need to outsource their customer service requirements so that the entire process is optimized and the costs can be easily deducted. Our customer interactive services bypass an endless list of requirements for any telecom industry be it Inbound services, outbound sales, customer -life cycle management, Lead generation, MNP collection, Backend services and much more.

Finance and Banking Segment

In a much crucial sector like banking where organizations are in a dire need to fulfil customer requirements, OKAY becomes the saving grace with its wide-range of customer services starting from Credit card sales to loyalty and retention services, therefore, not only your customer grievances are taken care of there is an additional advantage of a smooth operation workflow. OKAY ensures that every industry that we work with, we grasp it thoroughly so that our clients' requirements can be fulfilled and values can be added.

Non-Profit Organizations

The essential motive of any industry outsourcing their back end and customer service requirements is majorly to focus on their operations consistently while at the same time; saving resources. Apart from industries, Non-profit organizations who deem their cause to societal dilemmas also require a much stronger interactive system like any other industry, hence OKAY brings together various customer interactive services like Collection processing and Leads to garner donations; thereby; doubling the value and impact of an NGO.

OKAY's Customer Interactive Services at a glance

  • Voicemail Support Services
  • E-mail Services
  • Marketing Program
  • Telemarketing
  • Order Processing
  • Sales and Marketing Support
  • Warranty Administration
  • Customer Feedback
  • Loyalty and Retention
  • Collection Services, and much more...

What makes us unique?

Guaranteed Output

Accurate depiction of Customer requirements

Expert Solutions

Paramount Business and Marketing Strategies

Advantages you get by opting for our Customer Interactive Services

  • Full-filled Customer and market expectations

  • 24 X 7 operation

  • Expanded Leads and Conversion rates

  • Optimized operation