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We take you from Cost centers to Profit Zones in no time!

Overview-Empower your enterprise with OKAY!

Okay is not just a nod of the head for us. It is an all-encompassing statement that we make while fulfilling the business needs of our clients.

Okay is amongst the pioneering names in the BPO and KPO industries of the country. Having started operations way back in 2000 with our headquarters in Kolkata, today we are a force to reckon with. Okay provides end-to-end call centre solutions that include scalable Customer Contact, Outbound Outsourcing Services and Back Office processing to a gamut of industry verticals.

We believe in growing long-term relationships with every client that we serve. Our approach to any assigned task is to make it simple using fine customer management skills. We adopt a personalized approach to each client’s needs and design a streamlined process that ensures best results.

What makes us popular among our clientele?

Our clients can dive into the pool of services provided by OKAY. We deliver scalable and End-to-End; Back Office, Call Centre and other Outsourcing solutions, that are designed to address business mandates across a 360 degree industry spectrum, smartly via a seamlessly integrated global delivery model.

With customer experience, resource optimization and agility, emerging key to brand differentiation in the digital era, the importance of outsourcing has never been higher.

At OKAY, we help your brand get, and stay, ahead of the race - through our exclusive competencies in precisely these areas. And several more.

Vision-"Changing the rules to deliver high-impact outcomes for a new, technology - enabled world”!

To be globally endorsed and recognized as a Partner-In-Excellence for clients by delivering consistently outstanding and time-bound growth experiences.

At Okay, our vision provides a framework for our operations. To achieve our goals, we approach this company vision with the mantra — happy employees, happy customers and happy clients.

Mission-To empower clients with solutions fuelled on a framework of lower-cost, smarter innovation and higher-performance.

We are lean, mean & ready to power your next phase of smart-growth.

Okay Call Centre brings together the best in people, process and technology to ensure delivery of the highest quality solutions and we are keen towards constantly achieving this objective.

Values- The ideals we strongly hold and incorporate as an organization and within our team!

Our expertise is our strength and we pass that forward to each and every one of our team members. The values of Quality, Versatility, Commitment, Professionalism, Tech savvy-ness, Transparency, Collaborative ethos and Responsibility are not just words to us but an overt statement reflecting our collective workflow to serve our clients better every day.

Let us predict your future by creating it!

Our Strength

Partho Das

Partho Das

Director

Partho is an accomplished Tele Sales & BPO consultant with over 20 years’ experience in the telecom, finance, publication, dth, fund raising and software marketing. Partho is currently CEO of Okay Call Centre, a Tele Sales & BPO company. He has been a pillar in developing Okay Call Centre over the past 20 years. Partho earned his MBA and CFA from Icfaian Busienss School and had been a National Scholar at graduation Level.

Tandra Dey

Tandra Dey

Head – HR & Admin

“Excellence through people”

With an experience of over 20 years in managing comprehensive HR responsibilities including talent acquisition, process improvements, compensation, performance management, succession planning, and executive and employee development. Her excellence in work serving start-ups, MSMEs and large corporates target business excellence through employee satisfaction. People engagement is her mantra and taking Okay Call centre to new heights with a highly motivated team is her aim.

Tirtha Vrata Das

Tirtha Vrata Das

Operation Head – Credit Card

A post graduate with over 22 years of experience in FMCG & Telecom, Tirtha heads the Credit Card Sales Division. Taking Okay and his division to newer and greater heights is what drives him. He is very passionate about sales and believes that nothing is impossible. He excels in team development and is a strong believer of developing leaders.

Rajib Sain

Rajib Sain

Operation Head – Fund Raising

Rajib heads business operations for the fundraising wing alongside other critical functions in the organization. He has been associated with the organization for the past 6 years and handled various other profiles and lead the team with his wealth of experience in Sales, Operations and HR. He believes in capability building and leads the team accordingly so that they are ready for new challenges and motivates them towards growth in the organization.

Ashok Baran De

Ashok Baran De

Operations Manager - Dth & Vodafone Acquisitions and Revenue

Enterprising leader & planner with a strong record of contributions in streamlining operations, heightening productivity, systems & procedures in quest of challenging assignments in Revenue Generations & Operations with a leading Organisation of repute.

15 years of experience with Vodafone handling retail outlets and prior to that was with the Travel Industry for 10 years.

Our Clients

We pride our association with pioneer companies across the industry. Based on our in-depth knowledge and commitment to deliver quality services, we have secured a vast clientele within a short span of time.

Banking Sector

  • SBI-logo
  • Hdfc-logo
  • ICICI-logo
  • yes bank Logo
  • Indusind-logo

Non Profit Organizations (NGO)

  • Unicef Logo
  • sos children Logo
  • Hope-logo
  • Children rights logo

Telecom Sector

  • Vodafone-Idea-logo
  • Airtel
  • Tata Communications

DTH

  • Tata Sky
  • Dish Tv
  • Airtel Dth